UB and CIT/OSS VoIP Information
Voice over Internet Protocol (VoIP)
VoIP Support
Training Tools
- VoIPTrainer
- Access, Account registration, Activation and Password Reset Instructions
- New users need to register and activate an account
- UB VoIP Training Video
- Video features UB VoIP Training session conducted by Kerri Jasen. The video can be viewed completely or by topic by
selecting the Chapters tab.
- VoIP Phone Quick Reference Updated: 5/12/09
To request a Braille copy of the VoIP Phone Quick Reference, contact
Disability Services at 716-645-2608
- Provides information for
- Performing Basic Call Functions, Default Passwords and Voice Mail
- CallManager User Interface
- Personal Address Book, Fast Dials, Speed Dials and Abbreviated Speed Dials
- Dialing Instructions / At a Glance
- VoIP Training PowerPoint Presentation - 9/14/09
- VoIP Voice Mail Menu
- Standard Soft Key Template
- Dialing Instructions
- Cisco Support
- User Guides
- To search User Guides
- Select your Cisco IP Phone model number using the View Documents by topics: Choose Topic drop down
menu on the Cisco End-User Guides web page.
Note: Your Cisco IP Phone model numbers is located in the upper right hand corder of your VoIP telephone.
- Select the User Guide for the Cisco Unified Communications Manager 6.1.(3)
CallManager User Interface
Telephone Models
Services
Customer Satisfaction Surveys
Feedback
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